Question 1

What areas does Patio Empire service?

Accepted Answer

We work right across the Central Coast, Newcastle, and Lake Macquarie - from Terrigal and Avoca in the south to Merewether and Hamilton up north, and lakeside suburbs like Warners Bay and Belmont. If you're outside that footprint, give us a call - we'll let you know honestly whether we can help.

Question 2

Are you licensed builders?

Accepted Answer

Yes. Patio Empire builds under NSW Builder Licence No. 463700C, fully insured, and every job is signed off to code. Happy to send through the licence and insurance certificates with your quote.

Question 3

What warranty do you offer?

Accepted Answer

Two-year workmanship warranty and six-year structural warranty as standard, plus all manufacturer warranties on the materials. The details go in writing on your quote so you've got it in black and white.

Question 4

How long does a typical patio take to build?

Accepted Answer

Most insulated patios are on and off in 5-7 working days once we start on site. Larger jobs with custom roof lines, decks, or carport-and-patio combinations can run 10-14 days. We give you a realistic timeline up front - and we stick to it.

Question 5

Do I need council approval for a patio in NSW?

Accepted Answer

It depends on size, height, setbacks, and your council's local rules. A lot of jobs fall under exempt or complying development - but some need a full DA. We help you work that out before quoting, so there are no surprises.

Question 6

How are you different from the bigger patio companies?

Accepted Answer

Honestly? We're not a franchise and we're not a sales office that subs the build out to whoever's free that week. Patio Empire is a hands-on crew - the same blokes who quote your job are the ones running it on site. You're not getting passed between three departments and a call centre. When you ring 0468 021 105, you're talking to someone who knows your build.

Frequently asked questions.

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